Privacy Policy

Livermore Sunrooms & Patios ("we," "us," or "our") operates the website at https://www.livermoresunroomcontractor.com (the "Site"). This Privacy Policy explains what information we collect when you visit or use the Site, how we use it, and your choices regarding that information.

1. Information We Collect

We may collect the following types of information:

• Contact information - such as your name, phone number, email address, and service address - when you fill out a contact or estimate request form.
• Project details - such as the type of work you are interested in and a description of your project - when you include that information in a form submission or phone call.
• Usage data - such as pages visited, time spent on pages, and general geographic location (city/state level) - collected automatically through cookies and analytics tools.
• Device and browser information - such as IP address, browser type, and operating system - collected automatically as part of standard web server logging.

2. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests, inquiries, and messages you send us
• Schedule and complete on-site visits and service work
• Improve the content, structure, and usability of the Site
• Understand how visitors navigate the Site so we can make it more useful
• Comply with applicable legal obligations and protect our business interests

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Tracking Technologies

The Site may use cookies and similar tracking technologies for analytics and performance monitoring. Cookies are small text files placed on your device. You can control or disable cookies through your browser settings.

We may use third-party analytics services such as Google Analytics. These services may collect information about your use of the Site in accordance with their own privacy policies. You can opt out of Google Analytics by visiting tools.google.com/dlpage/gaoptout.

4. Third-Party Services

We may use third-party tools to operate the Site and communicate with you. These may include:

• Form providers (such as Tally) that process form submissions on our behalf
• Hosting and infrastructure services (such as Vercel) that serve the Site
• Email and communication platforms for responding to inquiries

Each third-party service operates under its own privacy policy. We are not responsible for the data practices of third parties beyond our control.

5. Data Retention

We retain contact information and project inquiry records for as long as needed to respond to your request and manage the business relationship. Usage and analytics data may be retained in aggregated or anonymized form indefinitely. We do not retain unnecessary personal data beyond these purposes.

6. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information. California residents may have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion.

To exercise any of these rights, contact us at quotes@livermoresunroomcontractor.com or call us at (925) 409-3685. We will respond to verified requests within a reasonable timeframe.

7. Security

We take reasonable measures to protect the information you submit through the Site. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Children

The Site is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at: